DevOps Engineer / AWS
Muhammad
Khan.
DevOps Engineer with experience supporting high-profile UK Central Government customers, including HM Passport Office and the Ministry of Justice. Focused on AWS automation, reliable operations, and effective incident response.
Explore my experience
02 / Career experience
Selected client
Selected client
engagements.
AWS Consulting Engineer / Version 1
Mar 2023
HM Passport Office / DSST TeamTechnical Lead / Level 2 Support Engineer Oct 2023 - Jul 2025
Provided technical leadership and operational support across 28 live government services in a high-availability environment.
- Led a 12-engineer team providing Level 2 support for critical HMPO services.
- Coordinated incident response, troubleshooting, and escalations across engineering and support teams; managed workflows in ServiceNow, PagerDuty, and Jira.
- Oversaw renewal and management of 300+ SSL certificates across multiple environments.
- Deployed Canonical Landscape across 500 HMPO laptops for centralised device management, and delivered service reporting to senior stakeholders.
Ministry of Justice / Legal Aid AgencyAWS Cloud Consultant Dec 2025 - Jun 2026
Supported the migration of affected applications and services to secure, modern infrastructure following a security incident.
- Migrated affected EC2-hosted and RDS databases into new secure environments.
- Captured snapshots of affected instances and databases before compromised AWS resources were decommissioned.
- Integrated Terraform into Git-based CI/CD workflows, automating validation, planning, and deployment through pull requests.